WHAT ARE MY OPTIONS FOR DELIVERY AND HOW MUCH WILL I BE CHARGED?


Country

Delivery time

Cost for orders up to €99.99

Cost for orders above to €100

Bulgaria

4-5 working days

€9.99

FREE

Croatia

2-3 working days

€12.99

€7.99

Cyprus

9-11 working days

€6.99

€6.99

Czech republic

2-3 working days

€5.99

€2.99

Estonia

4-6 working days

€8.99

FREE

Finland

4 working days

€6.99

FREE

Greece

6-8 working days

€9.99

FREE

Hungary

3 working days

€6.99

FREE

Latvia

3-5 working days

€8.99

FREE

Lithuania

3-4 working days

€9.99

FREE

Luxembourg

2-3 working days

€6.99

FREE

Malta

4-6 working days

€6.99

€6.99

Romania

3-4 working days

€8.99

FREE

Slovakia

3 working days

€6.99

€6.99

Slovenia

3 working days

€5.99

FREE

Norway

4-5 working days

€14.99

€9.99


How can I return my order and what are your guidelines

We understand that occasionally you may change your mind or want to return an item to us. If you wish to return it to us, please send it to the below returns address within 14 days of delivery.
Please note that we cannot accept the return of items which have been opened or part-consumed.
Any returns should be sent to: -

BULK POWDERS® (Returns)
Unit 1, Gunfleet Business Park
Brunel Way
Colchester
Essex
CO4 9QX

Please note that we are not able to cover the cost of returns postage on standard returns.
When you return the items back, please make sure you include a covering note with your order number, name and the reason for return otherwise we may not be able to process your return.

For further information on returning BULKWEAR®, please click here

Have more questions? Submit a request

What payment methods do you accept?

We believe that paying for your order should be a doddle so we offer a fast and secure one-page checkout experience.

When you place an order with BULK POWDERS® you’ll be given the option of using one of our two trusted payment providers, Klarna and PayPal. Klarna will allow you to pay via Visa Credit or Debit cards, Mastercard and Maestro cards. You may also be offered to Pay After Delivery, receiving 14 days to complete the payment at your convenience and at no extra cost (provided that you pay your invoice by the due date). This is great for ordering your supplements just before payday!

FAQ:

Q. Will I still be able to pay using PayPal?
A. Yes – full PayPal functionality still exists

Q. Who are Klarna?
A. They are a Swedish payment service provider who take end-to-end responsibility for your payment. They support 60m consumers worldwide. 

Q. I have been asked to go to the Klarna site. Is this right?
If you have chosen to pay after delivery, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna's payment site where you can settle your payment to Klarna by card or via bank transfer

Q. If Klarna gives me the option to pay after delivery within 14 days, does a credit search take place against me?
A. Neither Klarna nor BULK POWDERS run credit searches against you that could impact your credit rating. Klarna may run unrecorded enquiries that do not affect credit scoring.

Have more questions? Submit a request

What are BULK POINTS™?

BULK POINTS™ are our way of saying “thank you” for your custom and for choosing BULK POWDERS® to fuel your fitness journey. Quite simply – every time you shop with BULK POWDERS™ you accumulate Reward Points on your purchases. These points can either be redeemed as a discount against your next order, or, can be saved up over time.

Please note you will have to be logged into an account when placing the order to start accumulating BULK POINTS™.

How long are BULK POINTS™ valid for?

BULK POINTS™ are valid for 1 year (365 days). Any points earned but not used within this time frame will be removed from your account. 

HOW TO EARN BULK POINTS™

It’s really very simple! For every £1 you spend at BULK POWDERS™ (excluding shipping costs) you will earn 1 BULK POINT™. The more you spend the more you earn!

ARE THERE ANY RESTRICTIONS ON SPENDING BULK POINTS™?

There are a couple of restrictions on how you can spend your points.

1) There must always be a cash transaction even if it is only 1p. BULK POINTS cannot be used against the whole value of the order.

2) BULK POINTS can’t be redeemed against delivery costs.

BULK POINTS™ are subject to the conditions laid down in our Terms & Conditions.

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